Bonfils Star Rewards Program Ending

 

The Bonfils Star Rewards program will be closing.  As of February 28, 2018 donors currently in the program will no longer accrue points for their donations and no new donors will be added in. 

The Star Rewards pilot program was developed to encourage, recognize and reward our blood donors. It was limited to a select group of donors to assess the store and ensure a positive experience for everyone.  The trial period will be coming to an end as Bonfils implements new computer systems and the current donor store will no longer be compatible.

Donors will have 90 days, beginning March 1, 2018 and ending May 31, 2018 to redeem their points. All points will expire after May 31, 2018. 

HOW DOES THE BONFILS STAR REWARDS PROGRAM WORK?

Bonfils donors save and enhance lives every day by making whole blood and automated donations for the community blood supply. If you have been invited to participate in the program, you can redeem your points (a minimum of 150 points is required) in the store for a variety of gifts or experiences until May 31, 2018. Donor store items are limited while supplies last on a first come, first served basis. 

 

Bonfils Blood Center needs more than 3,000 donations each week in order to ensure area hospitals have the necessary products available for their patients. We rely on daily donations to provide a safe and stable supply. Over the course of the year there are certain “critical periods” which coincide with holidays and vacation seasons and Bonfils may elect to award bonus points for donors who give at these critical times. 

Redeeming points is easy, however you must have a minimum of 150 points to redeem. Items in the store start as low as 50 points and you’ll see a wide array of gifts and experiences. You can redeem all or some of your points as you wish; however, all points will expire after May 31, 2018. Donor store items are limited while supplies last on a first come, first served basis. Once an item is selected, if available, it will be shipped to your mailing address. Please allow 4 to 6 weeks to receive your selected item. The maximum number of total points that can be received is 2,400.

You can also donate your points back to Bonfils Blood Center. When you donate points back, it results in a cost savings to the organization and the savings can be used in other areas to help ensure a safe and sufficient blood supply for the community. There is no cash value for points and they are not tax-deductible. Star Rewards points are not transferable and are not redeemable for cash.

Please note: Star Rewards points will be posted 5 days after your donation. Following Feb. 28, 2018, no new points will be received for your donations. If you have any questions, please contact our Marketing department at 303.363.2315. Please allow two to three days for a response due to the high volume of calls received.

Bonfils Blood Center reserves the right to modify or end the donor store program at any time.

Don’t let your Star Rewards points expire! All rewards points will expire after May 31, 2018. Donors will have 90 days, beginning March 1, 2018 and ending on May 31, 2018 to redeem their points.

Bonfils Star Rewards program members can access the rewards store through the online donor portal. Simply select Reward Store in the top right corner of the portal. You will need at least 150 points to begin redeeming your points, but you can review the available reward items anytime. Items in the Bonfils Star Rewards donor store will start as low as 50 points.

Donor store items are limited while supplies last on a first-come, firest served basis.

Should you choose not to redeem your points, you can donate them back to Bonfils Blood Center as well. Refer to the user manual for step-by-step instructions on accessing the store. All points will expire after May 31, 2018 and the donor store will no longer be accessible.

If I donate for research, will I still be able to acquire points for the Bonfils Star Rewards program?

Only blood donations to the community supply earn points with the Bonfils Star Rewards program. Following Feb. 28, 2018, no new points will be received for any donations. Because donors are financially compensated for research donations, any donation made with our research program will not earn you points with the Bonfils Star Rewards program.

If I make therapeutic donations, will those count towards points in the Bonfils Star Rewards program?

Only blood donations to the community supply will allow you to earn points with the Bonfils Star Rewards program. Following Feb. 28, 2018, no new points will be received for any donations. If your therapeutic donations is being used in the community supply and if you meet the eligibility of our program launch, you should have previously received points with the Bonfils Star Rewards program for your donation.

What if I don’t want to participate in the Bonfils Star Rewards program?

Participation in the Bonfils Star Rewards program is strictly voluntary and you have the choice to participate or not. The program will be ending after May 31, 2018.

Please contact the Bonfils Marketing department at 303.363.2315 with any questions. Please allow two to three days for a response due to heavy call volume.